Refund Policy
Last updated: 2/22/2025
1. Refund Eligibility
We offer refunds under the following circumstances:
- Service Not Available: If our service is unavailable for an extended period due to reasons within our control.
- Technical Issues: If you experience significant technical issues that prevent you from using our service, and we are unable to resolve the issue.
- Accidental Purchase: If you accidentally purchased a subscription and contact us within [Number] days of the purchase.
2. Refund Process
To request a refund, please contact us at [Your Contact Information] with the following information:
- Your name and email address.
- The date of purchase.
- A detailed explanation of why you are requesting a refund.
We will review your request and respond within [Number] business days.
3. Refund Timeframe
Refunds will be processed within [Number] business days of approval. The refund will be issued to the original payment method.
4. Non-Refundable Items
The following items are non-refundable:
- Services Already Used: Fees for services that have already been used.
- Late Refund Requests: Refund requests made after [Number] days of the purchase.
5. Changes to This Refund Policy
We may update this refund policy from time to time. We will notify you of any material changes by posting the new refund policy on our website.
6. Contact Us
If you have any questions about this refund policy, please contact us at [Your Contact Information].